Technical support

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Although we did our best to create an easy to use product, you may still encounter problems during installation or use of the software. If so, do not hesitate to contact us. The meteonorm team is checking the support e-mail box continuously during normal office hours.

Please send us as many details about your problem as possible. It will help us to give you a precise answer. At least we need following information:

  • meteonorm serial number
  • meteonorm software version (7.0 | 6.1.0.?)
  • operation system (XP | VISTA | 7, 32/64bit)

If you need to send us any screenshots or other attachements please use the following e-mail address: support@meteonorm.com.

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